The redesign of a system is iterative and involves various phases as well as different change management structures.
The redesign of a system involves the following steps:
change management planning (this could involve a diagnostic phase to establish the need for and nature of change; planning the sequence, timing and resource allocation for the intervention; establishing the change management structures; selecting the design framework and methodology; identifying and inviting stakeholders, amongst others)
problem analysis (this can replace or extend a previous diagnostic phase by generating more stakeholder inputs)
brainstorming (this engages stakeholders in contributing their ideas about the ideals and strategies for the system and solutions for its problems; in the BiomatrixJam methodology the problem analysis and brainstorming are interlinked; brainstorming output is collected in design notebooks)
creating the ideal design (this is done by the design team who uses a Biomatrix design framework to integrate the brainstorming output with consideration of generic principles of system organisation)
design iterations (this involves a widening circle of stakeholders in reviews and discussions of the design to ensure its viability from the different stakeholder perspectives and also align stakeholders around the design)
implementation planning (making a detailed implementation plan)
implementing the plan by integrating it with the current strategic plan of the relevant (part of) the system concerned with a specific strategy; if the ideal design requires new structures (e.g. planning forums, public and private sector partnerships), these are set up to facilitate the implementation of their respective strategies.
All change management involves iteration.
relevance for the change manager
Participation in the design process can be more important than the design. “Plans are worthless, but planning is everything.” (Dwight Eisenhower)